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Questions about an order, a product or a return? Real people answer every message. Most replies go out within 24 hours.
Support hours: Mon-Fri, 9am-5pm ETQuick answers
Most questions are answered here in seconds.
Where is my order?
Orders arrive in 5-8 business days. As soon as your order ships, we email you a tracking link. If it has been more than 5-8 business days and you have no update, email us with your order number and we will check right away.
How do I return an item?
You have 30 days from delivery. Please email us before sending anything back and we will send you the correct return instructions. Items sent to our business address cannot be processed. Read the full return policy.
My item arrived damaged or wrong.
Sorry about that. Email us a photo of the item and your order number within 7 days of delivery and we will send a replacement or a full refund.
Can I change or cancel my order?
Email us as soon as possible. If your order has not shipped yet, we can usually change or cancel it.
How does the Buy 2, save 15% deal work?
Add 2 or more items to your cart and 15% off is applied automatically at checkout. No code needed.
Registered business address: 30 N Gould St, Sheridan, WY 82801, United States
This is not a return address. Please contact us before returning any item.